Executive Adjuster - Latent Defects

Date: Feb 5, 2026

Location:

UK South - Remote, LND, GB

Company Brand: McLarens

Established in 1932, McLarens is a premier independent global insurance services provider with a widespread global presence. Specialising in complex, commercial, and niche markets, the company offers comprehensive loss adjusting, claims, and risk management services, along with forensic technical services, auditing, and pre-risk surveying. McLarens' extensive global network allows for consistent service delivery to clients globally, while also providing localized expertise and responsive support. Our seasoned adjusters boast an average of over 20 years of experience, catering to various industries with expertise in Property, Casualty, Crisis Management, Natural Resources, Construction & Engineering, Agriculture, Aviation, Forensic Accounting, Investigation, Marine, FAJ & Specie, Global TPA Services, and Environmental consulting services.

The professionals at McLarens live by a set of shared values that guide their actions and behaviors:

EXCELLENCE – We aim for nothing less than the highest standards in everything we do.

TEAMWORK – We work best when we work together with clients, colleagues, and suppliers alike.

RESPECT – We are trusted to keep our promises, act with integrity, and treat people the right way.

KNOWLEDGE – We know our market better than anyone, but still, we never stop developing.

THOUGHT LEADERSHIP – We use inspired thinking and pioneering solutions to stay ahead in an ever-changing market.

ACCOUNTABILITY – We move with urgency to deliver on our commitments and drive for results, even amid ambiguity.

Purpose

We currently have an exciting opportunity for a talented and proven Executive Adjuster / Surveyor to join our Latent

Defects team covering the South of the UK.

Reporting to our Latent Defects Lead you will be responsible for handling your own broad portfolio of latent defect

property claims, from investigation, policy interpretation and developing settlement strategies, ensuring company

standards are met in relation to all technical and operational policies and procedures, including data protection and

information security.

Key Accountabilities

Leading the investigations and settlement of latent defect insurance structural warranty claims, working closely with our clients claims handling teams.
Co-ordinating the reporting and loss in accordance with protocol guideline.
Attending sites mostly across the South of the UK to meet Policyholders to enhance their custome journey by investigating building defects, identifying causation, negotiating and agreeing settlement of claims in a professional manner.
Providing desktop services to provide advice on coverage and causation issues to clients.
Ability to understand complex reports from other building professionals, and an ability to translate into understandable format for clients to aid indemnity decisions.
Liaising with Policyholders and Insurers to achieve professional and timely conclusion of claims.
Completing on site investigations with knowledge of new homes construction and preferable experience in new homes defect pathology and diagnosis a distinct advantage.
Produce exceptional quality reports in compliance with professional standards and internal guidelines in accordance with agreed timescales.
Actively contribute towards McLarens’ business development programme by providing a first-class service.
Undertaking projects and other ad hoc work as required across the UK.

Experience and Qualifications

Successful candidates would be ideally CILA qualified with other industry qualifications being a distinct advantage, although we will consider those with a desire to advance to CILA in the future, with the right level of surveying / latent defect / loss adjusting experience.
You will have proven experience in the property loss adjusting sector / surveying and demonstrable focus on quality, excellent verbal communication, technical and organisational skills.
Capability in negotiation, decision making and problem-solving, coupled with strong stakeholder management.
An ability to develop strong relationships both internally and externally is imperative.

Due to the geographic coverage of the role, travel will be required.

The role is home based but linked to London office.

Our Company is an equal employment opportunity employer. The Company’s policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, genetic information, religion, national origin, age, disability, veteran status, or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories.