HR Generalist

Purpose

This is a fantastic opportunity for an experienced and ambitious HR professional to work in a dynamic and professional services business. You will work with the Global People Ops Team to deliver the HR initiatives and support HR projects whilst providing direct business partnering support to people managers based within the Region. The role will partner with key business leaders and work hand in hand with the Global HR function.

Key Accountabilities

• Take accountability for specific HR initiatives taking place, reporting on progress and success measures to the HR function.

• Support the delivery of key HR projects, current examples include performance management, salary reviews, employee concerns and grievance and ad-hoc projects.
• Administer internal HR documentation such as employment contracts, annexes, orders, and internal regulations in compliance with Bulgarian Labor Code.
• Ensure timely registration and deregistration of employees with the National Revenue Agency (NRA) and National Social Security Institute (NSSI) closely collaborating with the external Payroll firm.
• Coordinate medical checks and health & safety training as per local regulations.

As a HR Generalist

• Participate in department meetings as required.
• Support the delivery of local management updates and training on aspects of HR such as performance management, salary review, recruitment, any relevant changes to employment law or practice.
• Support the recruitment process in conjunction with the recruitment team and hiring managers to ensure we can fill roles on a timely basis.
• Support compliance procedures to update employee information and legal documents.
• Produce key HR metrics for both the Senior Leadership Team and local management teams.
• Provide oversight and support to the HR team on all Employee Relations matters.
• Coordinate onboarding and offboarding processes locally, ensuring compliance with internal policies and labor law requirements.
• Act as a first point of contact for payroll inputs and liaise with the external payroll provider to ensure timely and accurate salary processing.

As an advocate for all employees:

• Support on business initiatives and associated employee consultation
• Provide a visible and proactive HR service to the business, acting as an internal go-to and sounding board on people-related topics for employees at all levels
• Provide HR support to other global offices as required, including supporting HR work
• Support the salary review, bonus review, and calibration process within and across teams.
• Support the company performance review process, ensuring objectives and development plans are agreed upon for all employees and updated.
• Promote employee engagement activities locally, including organizing internal events and recognition programs.
• Ensure HR policies and procedures are updated and localized to Bulgarian legislation.

Experience and Qualifications

Skills, Experience and Education

• Bachelor’s Degree required preferably in Human Resources, Law, Business Administration or a related field.
• 2 – 3 years of experienced as an HR professional with generalist knowledge across the area of HR, and a good understanding of local employment law and able to effectively interpret it to stakeholders
• Proven experience of working with Managers and relationship building.
• Familiar with the concept of coaching.

Key Competencies

• Ability to connect and build rapport with others quickly.
• Able to work at pace and balance multiple priorities.
• Be proactive and able to work autonomously to deliver a first-class HR service and drive change.
• Able to manage own workload and use your own initiative
• Strong problem-solving skills and exercises good judgment on when to escalate issues
• Discreet and sensitive to confidentiality
• A confident communicator who can engage and influence people.
• Exceptional organizational skills, detail orientated with a strong sense of responsibility for delivering things accurately and quickly.
• Capable of balancing best practice and legal obligations along with commercial needs when decision making and advising.