Claims Analyst (Night Shifts)
Sofia, Bulgaria - remote, 22, BG
Established in 1932, McLarens is a premier independent global insurance services provider with a widespread global presence. Specialising in complex, commercial, and niche markets, the company offers comprehensive loss adjusting, claims, and risk management services, along with forensic technical services, auditing, and pre-risk surveying. McLarens' extensive global network allows for consistent service delivery to clients globally, while also providing localized expertise and responsive support. Our seasoned adjusters boast an average of over 20 years of experience, catering to various industries with expertise in Property, Casualty, Crisis Management, Natural Resources, Construction & Engineering, Agriculture, Aviation, Forensic Accounting, Investigation, Marine, FAJ & Specie, Global TPA Services, and Environmental consulting services.
The professionals at McLarens live by a set of shared values that guide their actions and behaviors:
EXCELLENCE – We aim for nothing less than the highest standards in everything we do.
TEAMWORK – We work best when we work together with clients, colleagues, and suppliers alike.
RESPECT – We are trusted to keep our promises, act with integrity, and treat people the right way.
KNOWLEDGE – We know our market better than anyone, but still, we never stop developing.
THOUGHT LEADERSHIP – We use inspired thinking and pioneering solutions to stay ahead in an ever-changing market.
ACCOUNTABILITY – We move with urgency to deliver on our commitments and drive for results, even amid ambiguity.
Purpose
We are seeking a dynamic Claims Analyst (Night Shifts) for our newly established office in Sofia, Bulgaria or remote on the territory of Bulgaria.
The person will be responsible for all aspects of identifying and updating claim file information. This position interacts with other functional areas.
A successful candidate will have exceptional attention to detail, strong communication, and the ability to comprehend the insurance industry's functioning and related terminologies.
Key Accountabilities
- Availability to work on night shifts (3 PM - 00 AM, 4 PM - 01 AM, 7:30 PM - 2:30 AM) - 5 days per week.
- Responsible for identifying missing data in the claim files and updating the file daily with accurate information to ensure data capture is 100%.
- Data Entry and Validation: Accurately input, update, and validate data into designated systems.
- Quality Assurance: Perform thorough reviews of data to maintain high levels of accuracy and completeness. Implement Quality control measures to minimize errors and discrepancies.
- Collaboration: Work closely with team members, including Adjusters and Administrative staff, to address any data-related queries and discrepancies.
- Confidentiality and Compliance: Adhere to strict confidentiality standards when handling sensitive information. Ensure compliance with internal policies regarding data protection and privacy.
- Reporting and Analysis: Generate regular reports and summaries based on data analysis, providing insights to support decision-making processes. Identify trends or patterns in data and communicate findings to relevant stakeholders.
Experience and Qualifications
- Basic Excel skills
- Strong communication skills, both verbal and written
- Comfortable dealing with numbers and processing financial information.
- Strong interpersonal skills and conflict resolution skills
- Analytical ability and ability to multi-task and refer to prior examples of documentation provided.
- Ability to plan and prioritize.
- Exceptional attention to detail
- Organized and able to prioritize; Ability to work with minimal supervision once trained.
- Experience in Insurance is a plus.
- Knowledge and understanding of Insurance Industry terminologies and processes preferred.
- Strong knowledge of MS Word, MS Excel, Adobe, Outlook, and Teams
- Strong verbal, grammar, and written communication skills
Our Company is an equal employment opportunity employer. The Company’s policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, genetic information, religion, national origin, age, disability, veteran status, or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories.