Latent Defects Lead
Nottingham, NGM, GB
Established in 1932, McLarens is a premier independent global insurance services provider with a widespread global presence. Specialising in complex, commercial, and niche markets, the company offers comprehensive loss adjusting, claims, and risk management services, along with forensic technical services, auditing, and pre-risk surveying. McLarens' extensive global network allows for consistent service delivery to clients globally, while also providing localized expertise and responsive support. Our seasoned adjusters boast an average of over 20 years of experience, catering to various industries with expertise in Property, Casualty, Crisis Management, Natural Resources, Construction & Engineering, Agriculture, Aviation, Forensic Accounting, Investigation, Marine, FAJ & Specie, Global TPA Services, and Environmental consulting services. For more information, please visit: www.mclarens.com
The opportunity
You will be responsible for building a new Latent Defects proposition and for handling a broad portfolio of claims, from investigation to settlement, ensuring company standards are met in relation to all technical and operational policies and procedures, including data protection and information security.
Your responsibilities will include
- Latent Defects Sector expert for the McLarens UK business
- Creating a new proposition and driving this in the market with support
- Investigating, negotiating and agreeing settlement of claims in a professional manner
- Liaising with insured, insurers and brokers to achieve professional and timely conclusion of claims
- Completing on site investigations and damage surveys for claims
- Producing reports in compliance with professional standards and internal guidelines in accordance with agreed timescales
- Actively contribute towards McLarens’ business development programme.
- Network, identify and facilitate opportunities for business growth
- Devise bespoke technical manuals per client
- Deliver internal and external training
- Undertaking projects and other ad hoc work as required
About you - Knowledge and Experience
Successful candidates must be qualified or have significant progress towards the CILA Qualification and/or other industry qualifications such as ARICS.
They will have proven experience in the latent defects/guarantee sector and demonstrable focus on quality, communication, technical and organisational skills. Capability in negotiation, decision making and problem-solving, coupled with strong stakeholder management. An ability to develop strong relationships both internally and externally is imperative. A proven, positive reputation in the Broker and Insurer market would also be advantageous.
Due to the geographic coverage of the role, travel will be required.
Our Company is an equal employment opportunity employer. The Company’s policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, genetic information, religion, national origin, age, disability, veteran status, or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories.