Client Development Lead
Manchester - Remote, MAN, GB
The Opportunity
As part of our continuing expansion, we have an exciting opportunity for an energised individual to take up the new role of Client Development Lead. The successful candidate will be responsible for providing a range of activities in the account management and business development arena, with a specific focus on retaining key clients, as well as identifying and seeking new opportunities. The role will report to Head of UK Business Development and will be a Leadership Team position.
Key Accountabilities
Working closely with the UK Exec and senior ‘sponsors’ of key client accounts, the role will involve a range of key account management responsibilities:
- Developing relationships across each account allocated
- Attending periodical review meetings
- Drawing up strategic plans to help identify / target growth opportunities
- Drafting / implementation of client handling instructions
Working closely with Practice Heads to develop / maximise opportunities in specialist areas:
- Identifying / quantifying targets – feeding into budget forecasting
- Supporting business development opportunities, including nominations
- Supporting account management functions
Working closely with the Client Services Lead to assist the co-ordination of revenue targets and pipeline activity – maintaining focus and momentum
- Tracking plan against key dates
- Liaising with owners of actions
- Helping to identify the need for promotional material
- Sharing developments / updates across the business
Working as part of a team to assist the production of tender / presentation material
- Helping to identify / formulate USPs and key propositions
- Assisting the collation of content for tender responses
- Assisting the compilation of content for due diligence responses Undertaking projects, attending conferences and events and other ad hoc work as required
Requirements
- Excellent communication and inter-personal skills
- A proven track record of building strong working relationships, externally and internally
- Strong stakeholder management with the ability to balance multiple deadlines
- Experienced in winning new business and retaining and developing existing business/contracts
- Personal pride in delivering outputs on time, with a focus on quality and communication
- A willingness to travel throughout the UK, Ireland and globally where required
The workplace
Since 1932, we’ve been who people turn to in tough times. That’s a huge responsibility. It’s also a
huge opportunity. McLarens is a premier independent loss adjusting and forensic technical services
firm, with a global network that delivers consistently excellent service supported by deep local
expertise.
Our work spans industries and the globe. From disaster relief to aviation, engineering to natural
resources, our people get everything they need to impact lives on a global scale. We take our
development seriously and offer careers that empower our people to strive for bigger goals and
reach new heights. And we’ve got the expertise to help them get there: our Loss Adjusters boast an
average of over 20 years' experience.
We’re building a culture where talent shines. Where ambition is everything. And people come first.
It's your career, so why compromise?
What Drives Us:
At McLarens, our commitments shape every experience- for our clients, our people, and the
communities we serve.
• Purpose: Positively impacting people and communities across the globe.
• Progress: Excellence, expertise, and growth opportunities.
• Place: Our culture of empowerment, support and belonging.
The Benefits:
Our people live by a shared set of values: Excellence, Teamwork, Respect, Knowledge, Thought
Leadership, and Accountability. Together, they contribute to an inclusive culture that will help you
thrive.
Here’s what else we offer:
• Compensation: Competitive salary and performance-related incentives.
• Development: Access to technical training, global knowledge-sharing, and career growth
opportunities.
• Wellbeing & Flexibility: Support to balance professional and personal life (e.g., hybrid work,
flexible schedule where applicable).
• Global Exposure: Opportunity to work with colleagues and clients across different countries.
• Inclusive Culture: A collaborative environment where your voice and contribution are valued.
Individual progress, global purpose. It’s all here at McLarens.
Our Company is an equal employment opportunity employer. The Company’s policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, genetic information, religion, national origin, age, disability, veteran status, or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories.