Client Services Specialist - Auckland, New Zealand

At McLarens, we're constantly striving for better. When people turn to their insurance in times of need, we often make the critical difference—offering calm, expert guidance exactly when it matters most. From disaster relief to marine, engineering to property damage, our work spans the globe. And, in an ever-changing world, we're constantly moving forward.

About You

Are you the connector between strategy and client success that we are looking for?

Are you a proactive relationship-driven professional with a knack for strategic thinking, and outstanding organisation and communication skills? We’re looking for a Client Services Specialist to join our New Zealand team and play a key role in supporting our Account Management Team, Product Leaders, and Business Unit Heads.

This is a dynamic opportunity to work across teams, build meaningful partnerships, and contribute to the growth and success of a global business with a strong local footprint.

Your New Role

Reporting to the Managing Director – NZ, you’ll be responsible for:

• Supporting strategic client initiatives and account development.
• Building and maintaining trusted relationships with stakeholders.
• Coordinating cross-functional activities to enhance client satisfaction.
• Developing client plans, presentations, proposals, and marketing materials.
• Providing insights and reporting to support business decisions.

You’ll work closely with internal teams and external partners to ensure our clients receive exceptional service and strategic value.

Your New Company

Claims? Adjusting? Assessments? Sure, that's what we do, but really we are in the business of helping people. McLarens specialises in claims management and assessment services, with a key focus on customer outcomes. We care about our impact on each other and actively supporting people in their time of need. With over 2,000 employees globally, in New Zealand we have branches spanning the country, and more than 200 team members. 

McLarens Benefits - It's all here!

• Competitive salary 
• Incentive programme for staff 
• Opportunity to work with cutting-edge technologies in a dynamic environment 
• Supportive team culture that values collaboration 
• Professional development 
• Birthday leave 
• Flexible working options 
• Wellness benefit 
• Group insurance programme 
• Proactive EAP Services 
• Staff tenure programme 
• Access to experts and worldwide opportunities as part of a 2000+ staff global company 
• And more importantly, join an industry recognised award winning business. 

If you're ready to elevate your career as a Client Services Specialist and thrive in a fast-paced, collaborative environment, we want to hear from you!  

Apply now and join us in shaping the future of McLarens. It's all here.