Strategy & Operations Analyst
Atlanta - Hybrid, GA, US
Established in 1932, McLarens is a premier independent global insurance services provider with a widespread global presence. Specialising in complex, commercial, and niche markets, the company offers comprehensive loss adjusting, claims, and risk management services, along with forensic technical services, auditing, and pre-risk surveying. McLarens' extensive global network allows for consistent service delivery to clients globally, while also providing localized expertise and responsive support. Our seasoned adjusters boast an average of over 20 years of experience, catering to various industries with expertise in Property, Casualty, Crisis Management, Natural Resources, Construction & Engineering, Agriculture, Aviation, Forensic Accounting, Investigation, Marine, FAJ & Specie, Global TPA Services, and Environmental consulting services.
The professionals at McLarens live by a set of shared values that guide their actions and behaviors:
EXCELLENCE – We aim for nothing less than the highest standards in everything we do.
TEAMWORK – We work best when we work together with clients, colleagues, and suppliers alike.
RESPECT – We are trusted to keep our promises, act with integrity, and treat people the right way.
KNOWLEDGE – We know our market better than anyone, but still, we never stop developing.
THOUGHT LEADERSHIP – We use inspired thinking and pioneering solutions to stay ahead in an ever-changing market.
ACCOUNTABILITY – We move with urgency to deliver on our commitments and drive for results, even amid ambiguity.
Purpose
McLarens is seeking a highly motivated and detail-oriented Strategy & Operations Analyst to support the CIO in driving strategic initiatives, improving operational effectiveness, and managing key priorities across the global IT organization. This role is ideal for a high-potential professional in operations, planning, project coordination, business or financial analysis, or a related function. While IT experience is preferred, it is not required. This position offers strong growth potential for someone interested in developing into a future leadership role.
Key Accountabilities
Strategic Planning & Tracking
• Coordinate and monitor progress on the CIO’s strategic goals and initiatives across global
IT teams.
• Support the development and maintenance of strategic roadmaps, scorecards, and IT
operating rhythms.
Operational & Financial Support
• Assist with IT budget planning, quarterly reviews, financial tracking, and cost alignment to
strategic priorities.
• Track IT headcount, organizational structure, and evolving role requirements.
Data, Reporting & Analytics
• Develop dashboards, KPI reports, and data visualization tools to provide leadership with
real-time insight into IT performance and priorities.
• Maintain priority tracking and reporting mechanisms across the IT strategy portfolio.
Cross-Functional Collaboration
• Partner with HR, Finance, and other departments on staffing, compensation coding, cost
centers, and operational governance.
• Serve as a liaison to strategic vendors and partners to support governance and performance
tracking.
Communications & Leadership Support
• Prepare internal communications, leadership updates, and executive-level presentation
materials.
• Help organize and facilitate IT leadership meetings, workshops, and global town halls.
Governance & Administration
• Support cross-functional matrix updates, policy documentation, and key stakeholder
coordination across regions.
• Take ownership of special projects and ad-hoc strategic initiatives from the CIO office.
Experience and Qualifications
Qualifications
• Bachelor’s degree in Information technology, Business, Finance, or a related field.
• Minimum 5 years of experience in operations, planning, business analysis, PMO, or similar
roles.
• Strong analytical capabilities, including advanced Excel proficiency.
• Exceptional organizational, communication, and coordination skills.
• High attention to detail and ability to manage multiple priorities while maintaining
confidentiality.
• Self-starter who can work independently and collaborate effectively across functions and
global teams.
• Proficient in Microsoft Office Suite; experience with project-tracking tools and data-visualization platforms is a plus.
Skills
Technical & Analytical Skills
• Advanced Excel (pivot tables, VLOOKUP/XLOOKUP)
• Data visualization tools (Power BI, Tableau, or similar)
• Experience with project management or tracking tools (Jira, Smartsheet, etc.)
• Ability to interpret financial reports, budgets, and operational metrics
• Strong research, analytical, and problem-solving abilities
Communication Skills
• Excellent written and verbal communication skills
• Ability to create executive-ready presentations (PowerPoint)
• Skilled in communicating complex information clearly and concisely
• Strong stakeholder management across multiple levels of the organization
Project & Operational Skills
• Strong project coordination and cross-functional collaboration abilities
• Ability to manage multiple priorities, deadlines, and workflows
• High level of organization, accuracy, and follow-through
• Experience supporting leadership with planning and operational execution
Interpersonal & Leadership Skills
• Ability to work independently with minimal supervision
• Strong interpersonal skills and comfort working across geographies and cultures
• High degree of professionalism, discretion, and confidentiality
• Growth mindset and willingness to take ownership of evolving responsibilitie
Our Company is an equal employment opportunity employer. The Company’s policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, genetic information, religion, national origin, age, disability, veteran status, or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories.
Nearest Major Market: Atlanta